Senior User Researcher
New
J
JobgetherE-commerce, SaaS
Based in United States, Work outside regular business hours approximately 2–3 times per week when needed.Full-TimeSenior
Salary134,000 - 179,000 USD per year
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Job Details
- Languages
- Mandarin proficiency is strongly preferred.
- Experience
- 5+ years of applied UX or user research experience
- Required Skills
- Stakeholder management
Requirements
- Have 5+ years of applied UX or user research experience.
- Bring strong expertise in generative and evaluative research methods.
- Have experience independently owning research for a product area and driving projects from initial questions through recommendations.
- Demonstrate command of multiple qualitative and quantitative research methodologies.
- Synthesize research into actionable insights that inform product decisions; provide a portfolio or relevant work samples.
- Bring storytelling, communication, and stakeholder-management skills.
- Have experience mentoring researchers and contributing to research practices and standards.
- Hold a bachelor’s or master’s degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related discipline, or have equivalent practical experience.
- Be comfortable working autonomously within a remote-first, internationally distributed team.
- Be able to collaborate across time zones and work outside regular business hours approximately 2–3 times per week when needed.
- Mandarin proficiency is strongly preferred.
Responsibilities
- Partner with Product, Design, Marketing, and Engineering to identify research opportunities and own research for product areas.
- Design and conduct custom primary research using qualitative and quantitative methods.
- Lead generative studies to uncover opportunities and evaluative studies to assess concepts, designs, and product experiences.
- Manage and prioritize research plans in ambiguous, fast-changing environments.
- Align stakeholders around key questions and research priorities.
- Synthesize findings into actionable insights and recommendations for product and business decisions.
- Present research outcomes to product teams and leadership.
- Define and track the impact of research on product and business outcomes.
- Mentor fellow researchers and contribute to research quality and standards.
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