Institutional Product Solutions Senior Specialist

JobgetherFinancial services, digital assets

Based in IndiaFull-TimeSenior

Salary not disclosed

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Job Details

Languages: Professional fluency in both English and Mandarin is required
Experience: 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or a related function within financial services, fintech, or digital assets.
Required Skills: Product Operations

Have 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or a related function.
Bring experience in financial services, fintech, or digital assets.
Understand institutional clients and requirements across trading, financing, yield, custody, settlement, or related financial products.
Have experience supporting or participating in institutional client pitches, commercial discussions, solution selling, or strategic account engagements.
Explain complex product value propositions clearly to technical and non-technical internal and external stakeholders.
Have cross-functional experience working with Product, Business Development, Sales, Operations, Compliance, Legal, Risk, and Client Services.
Demonstrate ability to manage product readiness, operational processes, documentation, launch activities, and stakeholder alignment.
Bring analytical, problem-solving, and organizational skills, attention to detail, and execution discipline.
Identify operational gaps, assess business impact, and develop practical solutions.
Have professional fluency in both English and Mandarin.
Manage multiple priorities and work autonomously while collaborating with distributed global teams.

Lead operational readiness and ongoing support for institutional products, including processes, controls, documentation, and internal coordination.
Partner with Product and cross-functional teams on product launches, enhancements, changes, and lifecycle management.
Work with Business Development and Sales on institutional client pitches, product positioning, solution discussions, and commercial opportunities.
Translate product capabilities into client-facing value propositions, pitch materials, FAQs, training resources, and enablement content.
Explain product features, workflows, operational considerations, implementation requirements, and controls in institutional sales conversations.
Coordinate with Product, Business Development, Sales, Operations, Legal, Compliance, Risk, and Client Services to execute work and resolve issues.
Monitor product and operational performance, identify gaps and risks, and drive improvements to client experience and internal efficiency.
Maintain product documentation, operating procedures, training materials, launch checklists, and other execution resources.
Gather and synthesize client and stakeholder feedback to identify product and operational improvements.
Track KPIs related to product adoption, client onboarding, operational performance, and service quality.

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