Operations CSR & Shipping Document Coordinator

New
J
JobgetherInternational logistics
Open to candidates based in Brazil, Colombia, Argentina, Uruguay, Chile, or Ecuador.ContractMiddle
Salary1,500 - 2,500 USD per month
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Job Details

Languages
Strong professional English communication skills, both written and verbal.
Experience
2–3 years of professional experience in international trade, logistics, shipping operations, supply chain, or a related field.
Required Skills
Microsoft Excel

Requirements

  • Have 2–3 years of professional experience in international trade, logistics, shipping operations, supply chain, or a related field.
  • Have practical experience managing international shipments and preparing or reviewing export documentation.
  • Have experience working with ocean carriers, freight forwarders, NVOCCs, warehouses, or other logistics partners.
  • Understand Bills of Lading, Commercial Invoices, Packing Lists, and related international shipping documents.
  • Have strong professional English communication skills, both written and verbal.
  • Be proficient with Microsoft Excel and comfortable working with operational data and shipment information.
  • Demonstrate attention to detail, accuracy, and document management skills.
  • Be able to manage multiple shipments and competing deadlines independently.
  • Have problem-solving skills and a proactive approach to operational issues.
  • Be comfortable working independently in a fully remote, international environment.
  • Experience in plastic resin, polymer, chemicals, or manufacturing industries is preferred.
  • Experience interpreting Letters of Credit and coordinating railcar and ocean shipments is desirable.
  • Experience establishing rates or services with third-party carriers is a plus.
  • A bachelor’s degree in Supply Chain, Logistics, Business, International Trade, or a related discipline is preferred.

Responsibilities

  • Manage customer orders throughout the order-to-delivery lifecycle and maintain accurate operational records.
  • Create and maintain Sales Orders, Sales Contracts, order summaries, and other operational records.
  • Coordinate pickups and deliveries with customers, carriers, warehouses, freight partners, and internal teams.
  • Manage carrier bookings, shipping cut-offs, vessel schedules, and related deadlines.
  • Monitor vessel shipments, railcar movements, and warehouse activity, identifying risks such as late ingates, missed cut-offs, and container rolls.
  • Track shipments from origin through delivery and investigate and resolve delays or operational issues.
  • Prepare and review Bills of Lading, Certificates of Analysis, Commercial Invoices, Packing Lists, and export declarations.
  • Review Letters of Credit when required and ensure shipping documentation is accurate and delivered on time.
  • Provide shipment status updates and communicate shipping details, documentation requirements, and schedules to customers and logistics partners.
  • Support customer onboarding and coordinate resolutions for delivery-related claims.
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1,500 - 2,500 USD per month
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