Principal Time & Attendance Solutions Consultant
J
JobgetherWorkforce management
Based in United States, US-Pacific time-zone work model, supporting collaboration within a US-PST schedule.ContractPrincipal
Salary180,000 - 210,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of experience working with time tracking, payroll, workforce management, or related enterprise applications; 5+ years of experience in a customer support, implementation, technical consulting, or similar environment.
- Required Skills
- RESTful APIsWorkday
Requirements
- Have 5+ years of experience working with time tracking, payroll, workforce management, or related enterprise applications.
- Have 5+ years of experience in customer support, implementation, technical consulting, or a similar customer-facing problem-solving environment.
- Bring a strong customer service orientation and ability to understand customer needs.
- Communicate clearly and build trusted relationships with technical and non-technical stakeholders.
- Work independently and take ownership of complex problems.
- Use sound judgment, initiative, and resourcefulness to develop solutions.
- Have experience with IT and business interaction tools.
- Be able to operate across technical and business-facing environments.
- Knowledge of Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero is strongly preferred.
- Experience configuring iOS devices and using mobile device management platforms is a plus.
- Knowledge of REST, webhooks, XML, and JSON is a plus.
- Familiarity with CCPA and applicable privacy laws is an advantage.
Responsibilities
- Develop deep functional and technical expertise in the workforce management platform.
- Demonstrate platform capabilities to prospective and existing customers and partners.
- Deliver product training and enablement sessions.
- Lead discovery calls and project meetings to gather business and technical requirements.
- Recommend and configure platform solutions to meet customer needs.
- Advise partners on platform configuration and alignment with their customers’ operational requirements.
- Troubleshoot live post-sales deployment issues, identify root causes, and implement solutions.
- Provide technical and product guidance throughout the customer lifecycle.
View Full Description & ApplyYou'll be redirected to the employer's site
