AI Solutions Consultant

New
Remote within the United States.Full-TimeMiddle
Salary150,000 - 200,000 USD per year
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Job Details

Experience
At least 4 years of customer-facing solutions consulting or implementation experience
Required Skills
Data StructuresRESTful APIs

Requirements

  • Have at least 4 years of customer-facing solutions consulting or implementation experience.
  • Have experience owning complex enterprise implementations.
  • Demonstrate technical fluency with APIs, webhooks, CRMs, data structures, and system integrations.
  • Have hands-on experience building, implementing, or configuring real-time, multi-turn voice AI agents.
  • Be familiar with AI-assisted development tools.
  • Experience with contact center software or conversational AI is valuable.
  • Background in legal, insurance, or financial services intake operations is useful.
  • Be able to work effectively in a fast-moving, ambiguous environment.

Responsibilities

  • Lead post-sales customer implementations from signed contract through launch.
  • Learn each customer's procedures, workflows, and current customer experience.
  • Map customer needs into AI-driven voice experiences.
  • Document business logic, requirements, and implementation specifications for applied AI engineers.
  • Coordinate customer requirements with technical implementation work involving integrations and contact center systems.
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150,000 - 200,000 USD per year
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