Virtual Medical Records Coordinator - Cardiology

New
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Staffing for DoctorsCardiology healthcare
Workable workplace: remote; Workable locations: Philippines, Monday – Friday, 8:00 AM – 5:00 PM (US Local Business Hours)Full-TimeJunior
Salary not disclosed
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Job Details

Languages
Excellent written and spoken English
Experience
Minimum 2+ years of direct experience supporting a U.S.-based medical practice or outpatient clinic.
Required Skills
HIPAA

Requirements

  • Have at least 2 years of direct experience supporting a U.S.-based medical practice or outpatient clinic.
  • Have experience requesting, tracking, retrieving, and filing medical records within an EMR system.
  • Understand HIPAA privacy rules, Release of Information guidelines, and patient consent requirements.
  • Be able to independently track high-volume open requests through completion with meticulous follow-up.
  • Have excellent written and spoken English for professional phone calls and email communications with hospital HIM departments.
  • Maintain a quiet, private, HIPAA-compliant home office.
  • Have a reliable PC or Mac, high-speed internet, backup power and internet, and a clear headset.
  • Recent hands-on experience with Epic EHR, including chart navigation, document upload/indexing, work queues, and routing, is strongly preferred.
  • Cardiology or high-volume specialty practice experience is strongly preferred.
  • Experience in a hospital records department, HIM unit, or dedicated ROI team is strongly preferred.
  • Work full-time, 40 hours per week, Monday through Friday, 8:00 AM–5:00 PM US local business hours.

Responsibilities

  • Submit records requests to hospitals, imaging centers, and specialist offices; track pending requests, follow up, and resolve missing documentation.
  • Receive, verify, upload, index, and categorize records in the correct Epic patient chart.
  • Verify demographics, route records to attending cardiologists, and eliminate duplicate entries.
  • Organize and file cardiology records, including consult notes, discharge summaries, EKGs, echocardiograms, stress tests, monitor logs, cardiac catheterization reports, and labs.
  • Identify, categorize, and archive cardiology reports such as ECGs, cardiac CT/MRI, angiograms, and device checks.
  • Process incoming and outgoing records requests and verify signed HIPAA release authorizations.
  • Document released items and escalate legal subpoenas or unusual requests per protocol.
  • Coordinate by phone and email with hospital HIM departments, imaging facilities, testing labs, and clinics to expedite urgent retrievals.
  • Use Epic work queues, internal notes, document categorization modules, and routing tools to maintain chart records.
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