Lead, Strategic Operations & Emerging Channels

StackAdaptProgrammatic advertising

Location: CanadaFull-TimeLead

Salary114,400 - 157,300 CAD per year

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Job Details

Experience: 5+ years in operations, program management, or operational enablement
Required Skills: Data AnalysisCross-functional Team LeadershipPrompt Engineering

Have 5+ years in operations, program management, or operational enablement.
Have experience launching or scaling a new process, product, or channel.
Demonstrate experience using AI tools, prompt engineering, custom workflows, or automation techniques to reduce manual tasks and streamline processes.
Have experience structuring and maintaining operational documentation and sales enablement content at scale.
Be able to diagnose workflow inefficiencies, design scalable solutions, and quantify impact through data.
Have experience driving complex initiatives across technical and non-technical stakeholders, often without direct authority.
Communicate clearly in writing and verbally, distilling complex systems for diverse audiences.
Be able to coach and unblock team members and simplify complex systems for internal stakeholders.

Lead the operational strategy for non-programmatic channels with Inventory Development and cross-functional teams.
Build AI-driven solutions, automation models, prompts, and tools to reduce operational friction and improve efficiency.
Collect and analyze operational data, including launch cycle time and hours saved through automation.
Measure initiative impact, monitor efficiency gains, and inform executive decision-making.
Establish frameworks for accurate, accessible, and current operational content.
Oversee execution guides, collateral, internal support documentation, and knowledge base repositories across emerging and programmatic channels.
Mentor Inventory team members and help unblock complex projects.

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