Senior Software Implementation Consultant
New
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DayshapeResource management software
United StatesFull-TimeSenior
Salary85,000 - 125,000 USD per year
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Job Details
- Required Skills
- SQLJavascriptJSONWorkday
Requirements
- Have extensive experience in a similar consultative SaaS implementation role.
- Have previous experience as a Dayshape user.
- Have significant experience working with or within large global enterprises, including accountancy, professional services, media agencies, or IT consultancies.
- Have hands-on experience configuring complex software solutions.
- Have experience designing integrations with CRM and ERP solutions.
- Bring strong analytical skills and the ability to break down complex business requirements and identify practical solutions.
- Have strong customer-facing skills and experience guiding stakeholders through business change.
- Be able to contextualize customer business pain points and configure Dayshape to address them.
- Have experience mentoring less experienced team members.
- Be confident deputizing for a Project Manager and keeping projects and stakeholders aligned.
- Be comfortable working autonomously in a distributed team and travelling to customer sites as needed.
- Experience with ADF, JSON, SQL, and JavaScript is useful.
Responsibilities
- Lead workshops with business stakeholders and technical teams to understand customers' current and future processes and existing systems.
- Identify technical gaps, document requirements, design solutions, and support successful project delivery.
- Translate business needs into configuration and data specifications.
- Assess current-state and future-state processes, establish technical solutions, and conduct cost-benefit analyses.
- Deliver Dayshape demonstrations to new and prospective customers.
- Design and configure workflows for customers' operational requirements.
- Run onsite UAT sessions, manage issue trackers and tickets, and work with product teams on enhancement requests.
- Prepare and deliver customer train-the-trainer sessions.
- Provide technical guidance, mentor team members, and identify improvements to customer rollouts and implementation methods.
- Contribute to solutioning for Statements of Work.
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