Senior Professional Services Consultant
New
J
JobgetherSales compensation technology
Fully remote position within the United States.Full-TimeSenior
Salary$105,000–$140,000 annual OTE
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Job Details
- Experience
- 6+ years of experience as a consultant or implementation professional
- Required Skills
- SQLMicrosoft ExcelData modeling
Requirements
- Have 6+ years of experience as a consultant or implementation professional, with responsibility for leading projects or complex client engagements.
- Bring professional experience with sales compensation as a consultant or in-house administrator or practitioner using compensation technology.
- Understand data modeling, formulas, spreadsheets, and database concepts, and be proficient in Excel or comparable tools.
- Understand object-oriented and relational data concepts and apply them to implementation and configuration work.
- Have experience working within a SaaS or technology company.
- Manage time and organize work effectively across customer meetings, technical build work, and competing priorities.
- Demonstrate analytical, problem-solving, communication, and collaboration skills.
- Build trusted relationships with client stakeholders and take a customer-focused approach.
- Work independently, make sound decisions, and recognize when additional guidance or collaboration is needed.
- Operate effectively in a fast-changing environment with ambiguity and evolving priorities.
- Preferred: SQL experience.
- Preferred: Experience implementing AI solutions or AI-enabled technologies.
- Preferred: Experience with sales compensation platforms such as Xactly, Varicent, or SAP Commissions.
- Preferred: Experience with CRM platforms such as Salesforce or ERP systems such as NetSuite.
Responsibilities
- Lead full-cycle sales compensation technology implementations, including requirements documentation, plan design, data modeling, configuration, build, user acceptance testing, and go-live.
- Design scalable, repeatable system configurations tailored to customer compensation plans and business requirements.
- Serve as the primary client-facing contact throughout implementation engagements and build relationships with customer administrators and stakeholders.
- Manage timelines and priorities across multiple concurrent implementations and proactively set expectations with customers and internal teams.
- Scope implementation and post-implementation services and contribute to commercial discussions and negotiations.
- Identify, communicate, and escalate project risks to protect customer outcomes and implementation timelines.
- Coordinate handoffs to Customer Success at go-live, transferring documentation, context, and ownership.
- Collaborate with Product Management, Customer Success, Sales, and other teams to resolve customer needs and improve implementation practices.
- Maintain billable utilization while contributing to delivery improvements and team initiatives.
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