Strategic Account Executive

T
TwilioCommunications software
The position will be based in the United Kingdom, Spain or IrelandFull-TimeExecutive
Salary not disclosed
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Job Details

Languages
Native or bilingual proficiency in both English and Hebrew
Experience
6+ years of Account Management/Sales experience
Required Skills
Account Management

Requirements

  • Have native or bilingual proficiency in both English and Hebrew.
  • Have 6+ years of account management or sales experience selling and closing complex technical solutions.
  • Have experience covering a large customer base, from large multinational enterprise customers to SMB.
  • Demonstrate consistent quota achievement.
  • Have account management experience and a solid understanding of cross-selling and upselling within a mature customer base.
  • Understand financial reporting for direct customers, including revenue and gross profit tracking, risk, and opportunity cadence.
  • Be prepared for approximately 25% travel.

Responsibilities

  • Manage fast-growing customers in the region.
  • Grow revenue and gross profit share of wallet within the assigned account list.
  • Open opportunities to purchase Twilio voice, messaging, email, contact centre, and account security products and services.
  • Maintain high levels of customer satisfaction.
  • Create pricing proposals, negotiate terms, and manage the contract process.
  • Sell solutions to technical and business audiences.
  • Build trust and mutual respect with technical customers and peers.
  • Explain complex contractual, technical, and financial details clearly.
  • Balance competing priorities and manage multiple projects and deals.
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