Finance Assistant, Mandarin Speaking

New

Listing location: Manila / Taipei City / Taiwan / Ho Chi Minh, Able to work UK hours (8:15–17:15)Contract

Salary not disclosed

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Job Details

Languages: Fluent in English and Mandarin, spoken and written, to a business standard.
Required Skills: Microsoft Excel

Be highly diligent and detail-oriented, with the ability to perform a final check before money moves.
Work to tight, non-negotiable deadlines.
Confidently work with a variety of internal and external stakeholders.
Have experience working with high volumes of data across multiple sources.
Have experience creating invoices or other customer-facing financial documents.
Understand a P&L and how billing feeds into it.
Be highly proficient in MS Excel, including formulas, lookups, and large data sets.
Be fluent in spoken and written English and Mandarin to a business standard.
Be able to work UK hours (8:15–17:15).

Produce detailed invoices for Platform Services customers with supporting documentation in line with contracted terms.
Pull weekly billing and cost data from multiple systems and teams, including Outbound, Operations, and Warehouse, and consolidate it into an organized format.
Check billing files and invoices for formula accuracy, internal consistency, and alignment with contract terms.
Submit billing files and invoices for internal approval, then issue approved invoices directly to customers.
Liaise with internal and external stakeholders about invoice calculations, queries, and contract terms.
Work with Platform Services account managers to investigate and resolve customer billing queries.
Communicate with Chinese-speaking customer contacts in Mandarin to clarify billing details and resolve issues.

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