Web Operations and Content Management Consultant (Contentful)
R
Right Side UpWeb operations
Listing location: Austin, TXPart-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience managing or publishing website content
- Required Skills
- Google AnalyticsJiraQuality AssuranceA/B testing
Requirements
- Have 3+ years of experience managing or publishing website content in an in-house or similarly fast-paced environment.
- Have experience at the Manager to Senior Manager level.
- Have strong, hands-on Contentful experience and be able to work independently in the platform from day one.
- Demonstrate strong attention to detail and QA discipline, particularly with regulated or customer-facing content.
- Be comfortable managing a high volume of detailed and repetitive updates through a ticket-based queue.
- Manage multiple requests and shifting priorities independently.
- Communicate clearly and work with cross-functional teams, including legal, compliance, and engineering.
- Have web operations experience at a fast-moving startup or a large enterprise.
- Nice to have: experience in financial services, fintech, banking, or another regulated industry.
- Nice to have: experience with CRO experiments, A/B or multivariate tests, and analyzing results in GA4, Amplitude, or a similar analytics platform.
- Nice to have: basic HTML/CSS familiarity.
Responsibilities
- Build, update, and publish website content and pages in Contentful, including copy, disclosures, rates, product information, and creative assets.
- Create and update landing pages for campaigns, product launches, and business requests.
- QA changes before and after publishing for accuracy, formatting, working links, and correct content relationships.
- Manage a consistent volume of requests, meet established timelines, and prioritize urgent updates.
- Execute legal- and compliance-driven content updates accurately and on schedule.
- Coordinate with marketing, legal, compliance, product, and engineering partners when updates need review or technical support.
- Maintain content hygiene and document completed changes when needed.
- Support setup and launch of A/B and multivariate CRO tests in Contentful, and help interpret results when requested.
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