Account Manager (North Central)
New
G
GuidePoint SecurityCybersecurity
Remote; U.S. based onlyFull-Time
Salary not disclosed
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Job Details
- Required Skills
- CybersecuritySalesforceMicrosoft OfficeAccount Management
Requirements
- Proven success in inside sales with cybersecurity experience.
- Experience with Salesforce.com and Microsoft Office.
- Ability to multitask, maintain attention to detail, and follow through on commitments.
- Positive attitude, drive for results, and ability to navigate ambiguity in a collaborative team environment.
- Strong written and verbal communication skills, including clear communication via email, phone, and written documents.
- Ability to work a flexible schedule.
- Willingness to learn and use AI-enabled tools.
- Bachelor’s degree preferred.
- Ability to travel up to 25%.
Responsibilities
- Serve as the dedicated Account Manager for an Account Executive and help maintain and grow business within their accounts.
- Respond to customer inquiries and move them to resolution.
- Liaise between customers, vendors, and GuidePoint resources.
- Develop product, industry, vendor, and GuidePoint services knowledge and maintain relationships with vendors and customers.
- Manage open opportunities in existing accounts and identify whitespace opportunities.
- Represent the Account Executive at customer meetings as needed.
- With Account Executive guidance, close renewal, upsell, and new sales cycles.
- Provide proactive support for renewals and existing business, including identifying upsell opportunities.
- Promote marketing communications to the account base with targeted follow-up and drive sales of professional services engagements.
- Assist the Account Executive with forecast management and internal strategic reporting; use Salesforce.com to generate quotes and track opportunities when required.
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