Enablement Lead, Hotels
New
M
Maleda TechHospitality enablement
Remote (within the U.S.)ContractLead
Salary78 - 92 USD per hour
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Job Details
- Experience
- 5+ years of experience in enablement, learning and development, or sales operations, including at least 3 years enabling a sales team on Salesforce.
- Required Skills
- SalesforceGoogle WorkspaceSlackAsanaLooker
Requirements
- Have 5+ years of experience in enablement, learning and development, or sales operations.
- Have at least 3 years of experience enabling a sales team on Salesforce.
- Navigate a Salesforce org and understand how objects, fields, record types, and stages relate.
- Read Salesforce reports and explain how proposed changes affect documentation.
- Create just-in-time content such as one-pagers, quick reference guides, short videos, and in-tool guidance.
- Have hands-on experience with a course-authoring tool such as Articulate and a content platform such as Highspot.
- Have experience running programs end to end with a high degree of independence.
- Be comfortable with Salesforce, Slack, Google Workspace, Asana, Airtable, and Looker.
- Submit two or three work samples with the application, ideally including one that explains a system change.
Responsibilities
- Own and develop the Salesforce resource library for field teams and their managers, including process guides, quick reference guides, job aids, and short live sessions.
- Track Salesforce environment changes and update affected resources before workflow changes reach the team.
- Partner with Salesforce administrators and operations colleagues to anticipate upcoming releases.
- Support enablement for major tooling and process launches, including fast-turnaround launches with evolving requirements.
- Build role-based resources for Market Managers, Market Associates, and Account Executives, including pitch narratives, playbooks, certifications, and mock calls.
- Help administer new-hire onboarding, including access requests, toolkit updates, scheduling, and follow-through across teams.
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