Solution Manager
New
O
OpenSymmetryEnterprise software
Workable workplace: remote; Workable locations: Austin, Texas, United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementBusiness IntelligenceClient relationship managementRisk ManagementCRM
Requirements
- Demonstrate experience managing project financials, including budgets, billing, staffing and resources, forecasting, profit margin, and utilization.
- Bring a strong command of project implementation methodologies and deliverables for enterprise systems deployments.
- Have experience developing reusable processes, templates, and toolkits for deployment or support activities.
- Communicate effectively with executive-level stakeholders and maintain those relationships.
- Direct cooperative project-team efforts with accountability for costs, delivery methods, staffing, and results.
- Identify, analyze, and resolve project issues and root causes.
- Assess and communicate project risks to client and company management teams.
- Influence others and gain acceptance in sensitive situations while maintaining relationships.
- Demonstrate customer advocacy and strong client relationship skills.
- Have excellent written and verbal communication skills.
- Be able to travel as needed.
- Experience in project management for SPM, CRM, or BI implementations is advantageous.
- Experience with Sales Operations, Compensation Administration, or platforms such as IBM ICM, Callidus, Xactly, or Oracle is helpful.
- A degree in Business, Computer Science, Math, or Science and project management certifications are helpful.
Responsibilities
- Manage technology-focused projects from kickoff through delivery, overseeing technical execution and serving as the primary client and stakeholder contact.
- Oversee project scope, change requests, risks, quality assurance, and delivery across the system development life cycle.
- Maintain project records, follow OpenSymmetry project methodology, and provide status updates on financials, risks, and milestones.
- Manage project budgets, forecasting, profitability, billing, invoicing, and financial reporting.
- Manage support and service delivery contracts, respond to client issues, and meet contractual, revenue, and cost targets.
- Build client relationships, facilitate governance meetings, and coordinate work across project and adjacent teams.
- Lead project teams, mentor team members and peers, and address resource or software issues and conflicting priorities.
- Support presales through proposals, change requests, sales presentations, and Statements of Work.
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