- Consult throughout the full software implementation lifecycle from requirements gathering to go-live.
- Lead client discovery and review sessions.
- Perform configuration and development of CaptivateIQ solutions, including Data Workbooks, Transformation Workbooks, and Plan structures.
- Support clients through the testing process.
- Document requirements using a BRD template.
- Develop technical solutions for highly complex problems.
- Manage scope to avoid creep and maintain project timelines.
- Provide expert advice and corrective feedback on team member deliverables.
Microsoft Excel