Account Manager, EMEA (French)
K
Keeper SecurityCybersecurity software
Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- Must be bilingual, native French with English fluency (both verbal and written).
- Experience
- 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion)
- Required Skills
- CybersecuritySalesforceAccount Management
Requirements
- Have 3+ years of experience in full-cycle SaaS sales or Account Management, focused on upselling and expansion.
- Be a native French speaker with fluent English, both verbally and in writing.
- Bring strong technical knowledge of software integrations, including SSO and directories, as well as implementation, onboarding, and support.
- Have experience working with and selling to enterprise organizations, C-level executives, IT executives, and cybersecurity executives.
- Have working knowledge of Salesforce.com.
- Demonstrate the ability to solve customer problems and anticipate challenges.
- Be able to manage multiple priorities with close attention to detail.
- Show autonomy, ownership, and dedication to helping customers realize value.
- An undergraduate degree (BA/BS) is preferred.
- Experience in the IAM industry is a plus.
Responsibilities
- Meet or exceed revenue targets within assigned accounts.
- Manage a portfolio of customers and grow revenue through renewals, cross-sells, and upsells.
- Build relationships with customer stakeholders, including senior management and C-level contacts.
- Communicate with French- and English-speaking customers verbally and in writing.
- Conduct technical and quarterly business reviews to establish customer goals and identify opportunities.
- Present Keeper solutions, troubleshoot challenges, and coordinate issue resolution with Keeper teams.
- Advise customers on best practices for protecting their businesses against password-related breaches.
- Analyze customer portfolios to prioritize opportunities and risks, and drive renewals and account expansion.
- Develop customer advocacy through references, referrals, and case studies.
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