VIP Travel Specialist
New
L
LagoTravel and hospitality
Remote (Serbia and North Macedonia), EST (Eastern Time Zone) business hoursFull-Time
Salary1,400 - 1,800 USD per year
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Job Details
- Required Skills
- Negotiation
Requirements
- Have supervisory or managerial experience in hotel operations, such as Front Office, Guest Services, Reservations, or Hotel Management.
- Have hands-on experience managing group reservations or room blocks.
- Have proven experience handling guest escalations and service recovery.
- Have a background in high-demand, fast-paced operational environments.
- Have experience coordinating with hotel leadership and sales teams.
- Hold a bachelor's degree.
- Bring strong negotiation and communication skills.
- Be able to stay calm under pressure and solve problems quickly.
- Have strong attention to detail and the ability to manage multiple moving parts simultaneously.
- Hotel sales exposure is desired but not required.
- Experience with entertainment, production, or VIP clients is desired but not required.
- A degree in Hospitality Management and experience working remotely are desired but not required.
Responsibilities
- Source and secure hotel inventory for production teams.
- Assist with structuring and managing group room blocks.
- Monitor cut-off dates, rooming lists, and reservation changes.
- Align hotel placements with production schedules and shoot locations.
- Work with hotel sales teams and front office leadership to negotiate rates and concessions.
- Secure upgrades and special accommodations when possible, and maintain hotel partner relationships.
- Coordinate ground transportation for crews and talent.
- Manage last-minute travel adjustments, resolve logistical issues, and maintain accurate documentation and billing records.
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