GTM Strategy and Operations Manager

New

Mitek SystemsB2B technology and SaaS

Listing location: United States; Workplace type: RemoteFull-TimeManager

Salary130,000 - 150,000 USD per year

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Job Details

Experience: 4+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems or an equivalent technical GTM role in a B2B technology or SaaS environment.
Required Skills: SalesforceRESTful APIsData modeling

Have 4+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems or an equivalent technical GTM role in B2B technology or SaaS.
Bring advanced analytical ability, including experience designing data models, metric definitions, dashboard architecture and scalable reporting infrastructure.
Have strong Salesforce proficiency across opportunity data modelling, process design, automation, reports, dashboards, permissions and data-quality governance.
Have hands-on experience with forecasting processes and platforms, preferably Clari, including configuration, inspection, reporting and forecast-accuracy analysis.
Have demonstrated success building and operationalising AI-enabled workflows using low-code tools, integrations, APIs or agent-based platforms.
Have working knowledge of AI workflow design, including prompt design, structured outputs, testing, evaluation, monitoring, exception handling and human oversight.
Have experience designing opportunity, close, customer handoff, renewal and recurring-revenue reporting processes.
Be able to combine quantitative analysis with commercial judgement, communicate recommendations and influence senior cross-functional leaders.
Have requirements-gathering, process-mapping, solution-design, testing, documentation and change-management skills.

Own the analytical foundation for pipeline through renewal, including the commercial data model, metric definitions, transformations and dashboard architecture.
Build reporting for pipeline coverage, conversion, win rate, deal size, sales cycle, forecast accuracy, retention, renewal risk and partner contribution.
Establish data-quality monitoring, reconciliation and reporting QA across Salesforce, Clari and related sources.
Design, build and operate AI workflows for opportunity hygiene, deal-risk detection, forecast commentary, meeting intelligence, renewals and management reporting.
Connect AI capabilities to Salesforce, Clari, Clari Copilot and commercial data using low-code tools, integrations, APIs and agent-based platforms.
Own the Salesforce opportunity lifecycle and forecasting operating model, including stages, governance, inspection and accuracy measurement.
Administer and optimise Clari and its Salesforce integration, and use insights to surface movement, risk, upside and coaching opportunities.
Own closed-won handoff, renewal processes and partner-sourced and partner-influenced opportunity processes.
Lead requirements gathering, process design, configuration, testing, release management, documentation, enablement and adoption measurement.

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