HR & People Operations Lead

New
Based in India, Ability to work with partial overlap with US Eastern Time hours.Full-TimeLead
Salary not disclosed
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Job Details

Languages
Excellent written and verbal English communication skills
Experience
3–5 years of experience in HR operations, People Operations, or HR Generalist roles supporting an India-based workforce.
Required Skills
Microsoft ExcelGoogle SheetsNotion

Requirements

  • Have 3–5 years of experience in HR operations, People Operations, or HR Generalist roles supporting an India-based workforce.
  • Have hands-on experience with payroll administration and employee onboarding.
  • Have working knowledge of Indian labor law and statutory compliance, including EPF, ESI, tax withholding, and the Shops and Establishments Act.
  • Have experience creating HR processes and policies where formal systems or structures were not yet established.
  • Be comfortable serving as a primary HR point of contact and communicating difficult or sensitive matters clearly and professionally.
  • Demonstrate strong attention to detail when managing numerical, payroll, employee, and compliance data.
  • Have excellent written and verbal English communication skills and discretion with confidential information.
  • Be proficient with HRIS and payroll platforms; experience with Deel is strongly preferred.
  • Be comfortable using Excel or Google Sheets and documentation tools such as Notion, Google Drive, and Linear.
  • Be able to work with partial overlap with US Eastern Time hours.
  • Experience supporting remote or distributed teams managed from the US is a plus.

Responsibilities

  • Partner with hiring managers to define roles and coordinate sourcing, screening, interview scheduling, and candidate communications.
  • Manage background checks, prepare and issue offer letters, and handle candidate negotiations within approved compensation bands.
  • Own the new-hire experience from offer acceptance through the first 90 days, coordinating access, equipment, documentation, and onboarding plans.
  • Maintain employee records and run structured 30/60/90-day check-ins, sharing relevant feedback and themes with managers.
  • Establish engagement activities including pulse checks, skip-level conversations, stay conversations, and exit interviews.
  • Develop and implement people policies covering leave, performance appraisal, salary bands, workplace behavior, and conduct.
  • Support managers with employee documentation, performance conversations, corrective actions, and escalation processes.
  • Administer monthly payroll, resolve discrepancies and adjustments, and coordinate offboarding and full-and-final settlements.
  • Monitor statutory deadlines and maintain confidential, organized, audit-ready employee and payroll information.
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