Solutions Engineer - West
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LaunchDarklySoftware development
Remote - US WestFull-TimeSenior
SalaryZone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,200 - $235,400; Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100 - $211,860; Zone 3: All other US locations - $145,500 - $200,090
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Job Details
- Experience
- 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
- Required Skills
- AWSGCPMicrosoft AzureDevOps
Requirements
- Bring 8+ years of experience in a customer-facing solutions engineering, sales engineering, or systems architecture role.
- Have experience in areas such as the SDLC, cloud architecture, or DevOps.
- Have extensive knowledge of cloud platforms and expertise in at least one of AWS, Azure, or Google Cloud.
- Demonstrate experience leading and documenting proofs of concept and building technical and deal champions.
- Have strong communication and presentation skills, including a history of presenting thought leadership to the broader industry.
- Hold a bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or have equivalent experience.
- Be available for 50% travel.
- Experience with security and compliance frameworks such as PII, PCI, and HIPAA is a bonus.
Responsibilities
- Drive technical discovery, architecture design, and proof-of-concept implementation throughout the pre-sales lifecycle.
- Partner with Account Executives and Customer Success Managers to craft technical value propositions.
- Deliver demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
- Build trust with customers, identify technical champions, and serve as a strategic advisor.
- Relay customer feedback to Product and Engineering and influence the product roadmap.
- Lead cross-regional technical initiatives and improve SE tools, processes, and frameworks.
- Mentor junior team members and share industry best practices across the SE team.
- Maintain expert knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
- Respond to RFPs and manage technical environments that support enterprise sales.
- Translate client requirements into scalable, technically sound solutions and represent LaunchDarkly at events and customer engagements.
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