Lead Solutions Engineer
New
P
ParloaConversational AI
Remotely in the USAFull-TimeLead
SalaryCompensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package. Salary Range $219,000 — $250,000 USD
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Job Details
- Experience
- 7-10+ years of experience as a Solutions Engineer
- Required Skills
- AWSAzure
Requirements
- Have 7-10+ years of experience as a Solutions Engineer.
- Bring experience at a SaaS vendor, ideally, and a strong grasp of enterprise sales processes.
- Have familiarity with sales frameworks such as MEDDPICC.
- Bring deep experience in contact center technologies, including CCaaS or UCaaS, VoIP, and telephony.
- Understand call flow, voice, and chat design.
- Have deep knowledge of enterprise technology stacks, including Azure, AWS, or GCP.
- Have hands-on experience integrating and maintaining APIs.
- Have a working understanding of Generative AI and LLMs, with competency in prompt engineering and design.
- Be able to present credibly to technical and executive audiences.
- Be available for 20-30% travel.
Responsibilities
- Co-own accounts and sales campaigns with assigned sellers, leading technical stages of the enterprise deal cycle.
- Build tailored demos and conversational AI experiences across voice and chat.
- Show integrations with customer systems to demonstrate technical feasibility and build trust with technical stakeholders.
- Design scalable, robust architectures for enterprise solutions.
- Address data security and compliance requirements for enterprise IT teams.
- Bring customer needs into product roadmap discussions with Product Management, Customer Success, and Sales Enablement.
- Improve processes, documentation, and ways of working across the Solutions Engineering team.
- Represent Parloa at client on-sites, external events, and company gatherings.
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