Parloa

Parloa is a conversational AI platform that helps businesses in automating their service channels.

251-500 employees

Founded 2017

$66M series b

Artificial Intelligence (AI)

Private Company

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Artificial Intelligence (AI)SaaS Generative AI Information Technology Telecommunications Chatbot+1 more

Remote Work Available

This company offers remote work opportunities.

Open Positions8

Remotely in the USAFull-TimeConversational AIPosted

Lead Solutions Engineer

Co-own accounts and sales campaigns with assigned sellers, leading technical stages of the enterprise deal cycle.
Build tailored demos and conversational AI experiences across voice and chat.
Show integrations with customer systems to demonstrate technical feasibility and build trust with technical stakeholders.
Design scalable, robust architectures for enterprise solutions.
Address data security and compliance requirements for enterprise IT teams.
Bring customer needs into product roadmap discussions with Product Management, Customer Success, and Sales Enablement.
Improve processes, documentation, and ways of working across the Solutions Engineering team.
Represent Parloa at client on-sites, external events, and company gatherings.

AWSAzure

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About Parloa

Parloa is pioneering a new era in customer experience with agentic AI. We empower global enterprise brands to transform customer support into meaningful exchanges. Our platform has already powered over one billion customer interactions. We help companies like Booking.com, Allianz, and SAP automate their most important communication channels.

How We Work

You will find a culture of ownership and accountability at Parloa. We expect you to deliver outcomes, not just complete tasks. Our team thrives on continuous feedback and operates with a "solution mode on, always" approach. We value action and direct contribution from day one. You can work remotely from various locations, including the USA, Malaysia, Germany, Switzerland, and the UK. Our company-wide "Parloa Days" at the Berlin headquarters foster cross-team alignment and collaboration.

Engineering at Parloa

Engineers at Parloa build custom solutions from the ground up to reimagine Go-To-Market operations. You will design and develop AI-powered workflows that improve efficiency and decision-making. We use AI as a core part of our development process, moving rapidly from idea to production. You will work across a stack including TypeScript, Node.js, Python, React, NoSQL databases, and modern AI tooling. Our team leverages tools like Claude, Cursor, and Codex to their limits.

Why Join Us

Shape the future of customer experience with cutting-edge agentic AI.
Drive direct impact by building systems that scale revenue and customer satisfaction.
Operate with high autonomy and own problems end-to-end.
Work in an intense, fast-executing environment with direct feedback.
Contribute meaningfully from day one in a rapidly growing company.

Benefits & Perks

Competitive salary with On-Target Earnings (OTE) and equity packages.
Comprehensive Medical, Dental, and Vision insurance plans for the US team.
401(k) retirement plan for US employees.
Comprehensive mental health support through Nilo.health.
Flexible working hours and time-off programs, including "workation" and unlimited PTO in some regions.
Annual training and development budget of ‑1500 for conferences and courses.
Modern equipment and office amenities.
Frequent social events and employee resource groups like "Women of Parloa" and "Pride @ Parloa".

Tech Stack

widgetspaymentframework

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