Parloa

Parloa builds conversational AI platforms that power exceptional customer experiences. We help large enterprises like ERGO, Decathlon, and Swisslife automate their communication channels, significantly improving service quality and efficiency. Our voice-first GenAI platform leverages natural language processing (NLP) and machine learning to automate customer service interactions, enabling businesses to resolve the majority of inquiries quickly and automatically. This allows human agents to focus on more complex issues, ultimately transforming contact centers into value centers. Our technology stack includes Google Cloud, Microsoft technologies, and a robust suite of tools supporting our AI-driven platform. We foster a collaborative engineering culture that prioritizes innovation and continuous improvement. We offer remote work options and are a diverse team of 35+ nationalities. Our commitment to building meaningful, impactful solutions is matched only by our commitment to employee growth and well-being. We offer comprehensive benefits, including professional development budgets and regular team events. Parloa is experiencing rapid growth, fueled by our recent €61.7 million Series B funding round. This investment allows us to expand our global reach and continue developing cutting-edge AI solutions for our partners. We are proud of our position as a leading Conversational AI company, consistently pushing the boundaries of what’s possible in customer service automation. We value innovation, collaboration, and a commitment to excellence. We are an equal opportunity employer, committed to building a diverse and inclusive workforce.