Account Manager, SMB
New
C
CompanyCamSaaS productivity
Remote - Candidates must permanently and currently reside in the United States.Full-TimeMiddle
Salary$50,000-$60,000 per year; average on target earnings (OTE) are around $80,000-$90,000; commission is uncapped.
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Job Details
- Experience
- 3+ years of experience in account management, sales, or similar revenue-generating roles.
- Required Skills
- SalesforceCustomer SuccessSaaSAccount Management
Requirements
- Bring 3+ years of experience in account management, sales, or a similar revenue-generating role.
- Demonstrate a track record of succeeding in high-volume, fast-paced environments.
- Be self-driven and adaptable, able to shift priorities and stay motivated without heavy oversight.
- Prioritize customer value and connect solutions to customer challenges and needs.
- Build customer relationships and clearly communicate product value in writing and verbally.
- SaaS or technology experience is preferred, particularly with high-volume SMB accounts.
- Salesforce experience is a plus.
- Show a focus on learning, embracing challenges, and continuous improvement.
Responsibilities
- Identify and secure upsell opportunities to grow and expand the current customer base.
- Educate customers about upgrading plans or adding users.
- Meet with customers to understand their processes and business challenges.
- Conduct product demonstrations to showcase features and solutions.
- Partner with Customer Success Managers to identify account growth opportunities.
- Build an opportunity pipeline and maintain reliable forecasts.
- Share customer feedback and trends to inform product and marketing strategies.
- Support account inquiries and help customers make effective use of the platform.
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