Medical Virtual Assistant
O
Outsourcing Staffing AdvantageHealthcare Administration
Distrito Nacional, Dominican Republic, Eastern TimeFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Microsoft OfficeGoogle WorkspaceHIPAA
Requirements
- 2+ years of experience in a medical office, healthcare administration, or medical virtual assistant role.
- Familiarity with HIPAA regulations and patient confidentiality requirements.
- Experience using EMR/EHR systems.
- Excellent written and verbal English communication skills.
- Strong organizational and time management skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office and Google Workspace.
- Reliable internet connection and dedicated home office.
- Available to work business hours Eastern Time.
Responsibilities
- Schedule and confirm patient appointments.
- Verify insurance eligibility and benefits.
- Maintain and update patient records in EMR/EHR systems.
- Coordinate referrals, authorizations, and follow-up appointments.
- Prepare and manage medical documentation.
- Respond to patient inquiries via phone, email, or messaging platforms.
- Assist with medical billing and claims processing.
- Maintain compliance with HIPAA and patient privacy regulations.
- Communicate with healthcare providers, insurance companies, and patients.
- Support general administrative and office operations.
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