Senior Director, GTM Revenue Operations
New
C
ChowNowRestaurant Technology
Remote role based in the United StatesFull-TimeDirector
Salary$200,000 - $300,000 OTE (depending on candidate experience and location)
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Job Details
- Experience
- 8+ years of Revenue Operations experience in a SaaS environment
- Required Skills
- SalesforceSaaSHubSpot
Requirements
- 8+ years of Revenue Operations experience in a SaaS environment, with hands-on technical capacity.
- 5+ years of experience managing teams across RevOps, MarOps, CS Ops, and Business Systems (Salesforce).
- Deep, practical fluency in Salesforce and HubSpot.
- Experience with PlanHat, Gong, PartnerStack, and LeanData.
- Proven track record of untangling legacy systems, technical debt, and redundant automations.
- Ability to think in systems and trace impacts across a full GTM stack.
- Experience translating ambiguous business pain points into clear technical specifications.
- Comfortable operating at both a strategic level and a hands-on technical level.
- Experience managing compensation, territory, or forecasting infrastructure.
- Strong cross-functional partnership skills with Sales, CS, and Marketing leadership.
Responsibilities
- Partner with Sales and CS leadership to diagnose operational friction and define technical solutions.
- Act as the primary systems architect across the GTM stack including Salesforce, HubSpot, PlanHat, Gong, PartnerStack, and LeanData.
- Lead initiatives to resolve technical debt, including cleaning up legacy customizations and fragile integrations.
- Manage and develop the Business Ops, Marketing & Partner Ops, and Biz Systems teams.
- Own territory and compensation planning infrastructure, forecasting rigor, and cross-functional process rollouts.
- Advise the CEO on process risks, opportunities, and strategic sequencing of GTM system improvements.
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