ABA Operations Manager
New
C
Coyne and AssociatesBehavioral Health
United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 3 years of experience in operations, healthcare or behavioral health administration, business administration, project management, or a related field preferred.
- Required Skills
- Project ManagementData AnalysisOperations ManagementMicrosoft ExcelGoogle WorkspaceProcess improvement
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or a related field (preferred).
- At least 3 years of experience in operations, healthcare or behavioral health administration, business administration, or project management.
- Experience managing workflows, processes, performance metrics, or cross-functional operational initiatives.
- Experience supervising or managing employees (preferred).
- Experience with scheduling, workforce management, billing, or service delivery processes (preferred).
- Strong proficiency with Google Workspace (especially Google Sheets) and Microsoft Office (especially Excel).
- Strong analytical and problem-solving skills with the ability to interpret data and identify trends.
- Excellent organization and attention to detail for managing multiple priorities.
- Strong written and verbal communication skills.
- Ability to build effective working relationships across departments and organizational levels.
Responsibilities
- Oversee day-to-day operational workflows to ensure efficiency, consistency, and alignment with organizational standards.
- Monitor staff availability, utilization, and capacity against projected demand and client needs.
- Support billing and revenue cycle activities by monitoring compliance and identifying discrepancies between scheduled and delivered services.
- Maintain operational KPIs and performance dashboards to identify trends and risks.
- Evaluate and improve systems and processes to reduce manual work and improve scalability.
- Collaborate with cross-functional leadership to resolve operational escalations and remove barriers to service delivery.
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