Senior Account Director
New
T
TunnlPublic Affairs, SaaS
While it's preferable to have candidates in the DC-area, this role is open to US-based, fully remote candidates as well.Full-TimeSenior
Salary$140K - $180K
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Job Details
- Experience
- 10+ years
- Required Skills
- SaaSHubSpotClient relationship management
Requirements
- 10+ years of experience in client-facing roles across public affairs, agency, corporate communications, or SaaS.
- Proven ability to manage $3M+ in client revenue across multiple accounts.
- Experience leading client reporting, insight delivery, and strategic account growth.
- Comfortable interfacing with VPs, C-suite, and senior government or advocacy stakeholders.
- Strong written and verbal communication skills with demonstrated storytelling expertise.
- Willingness to travel domestically approximately 2-3 days per month.
- Background in public affairs, issue advocacy, or political campaigns (preferred).
- Experience with audience targeting, segmentation, or media planning (preferred).
- Familiarity with survey research, polling, or analytics deliverables (preferred).
- Comfort working with tools like Dropbox, HubSpot, or project tracking systems (preferred).
Responsibilities
- Lead day-to-day management of high-value client accounts across advocacy, corporate, or agency sectors.
- Partner with Account Executives to drive renewals, upsells, and long-term account expansion.
- Translate client business goals into scoped research and audience strategies.
- Present insights and recommendations to senior stakeholders.
- Scope and manage projects across research, reporting, and audience activation.
- Maintain quality control across decks, insights, and deliverables.
- Act as a strategic liaison between internal teams like Research, Product, and Engineering.
- Manage and coach Account Managers and Research Analysts assigned to your accounts.
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