- Lead day-to-day management of high-value client accounts across advocacy, corporate, or agency sectors.
- Partner with Account Executives to drive renewals, upsells, and long-term account expansion.
- Translate client business goals into scoped research and audience strategies.
- Present insights and recommendations to senior stakeholders.
- Scope and manage projects across research, reporting, and audience activation.
- Maintain quality control across decks, insights, and deliverables.
- Act as a strategic liaison between internal teams like Research, Product, and Engineering.
- Manage and coach Account Managers and Research Analysts assigned to your accounts.
SaaSHubSpotClient relationship management