Senior Account Manager - Rental Industry
New
H
HuzzleHospitality, Real Estate
United Kingdom. United States. Canada. Germany. Portugal. Sweden, PST 9:00 AM – 5:00 PMContractSenior
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- NegotiationGoogle WorkspaceSlack
Requirements
- Senior-level experience in Real Estate or Hospitality.
- Proven mastery of Objection Handling and high-level negotiation.
- Native-level fluency in English.
- Exceptional written and verbal communication skills.
- Proficiency in Google Workspace.
- Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
- Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
- Proficiency with Slack and Monday.com.
- Previous experience in the short-term rental or vacation rental industry.
Responsibilities
- Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
- Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
- Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
- Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
- Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
- Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
- Monitor and report on team performance against base KPIs and the "Focus of the Month."
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