Director, Enterprise Systems & Architecture

New
B
BackblazeCloud Storage
Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - MexicoFull-TimeDirector
Salary not disclosed
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Job Details

Experience
10+ years
Required Skills
SalesforceSnowflakeCI/CDNetSuiteZendesk

Requirements

  • 10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering.
  • Demonstrated ownership of multi-system environments at a public or compliance-regulated company.
  • Proven experience deploying and governing AI agents or LLM-powered workflows in production.
  • Deep experience architecting Salesforce CRM environments at scale.
  • Strong working knowledge of NetSuite and Snowflake.
  • Experience building API gateway, secrets management, and identity-based access control infrastructure.
  • Solid understanding of SOX IT General Controls with evidence production experience within the last 3 years.
  • Proven track record managing multi-functional teams including admins and techno-functional resources.
  • Experience designing integration architectures using event-driven, API-first, or middleware patterns.
  • Experience with workflow versioning, GitOps patterns, and CI/CD pipelines.

Responsibilities

  • Define and maintain the enterprise systems architecture roadmap across Salesforce, NetSuite, Zendesk, and Snowflake.
  • Establish architectural governance standards, system topology maps, and data flow documentation.
  • Serve as the technical authority for integration design using event-driven and API-first patterns.
  • Govern AI agent infrastructure, including identity management, API gateways, and CI/CD deployment gates.
  • Partner with CRO, CISO, and CFO teams to ensure systems remain compliant, auditable, and scalable.
  • Manage and mentor business systems administrators and techno-functional teams.
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