- Support and guide ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.
- Develop solutions based on ClickHouse Cloud and open-source for sharing via documentation, knowledge base, blogs, webinars, and training.
- Work closely with global Support, Engineering, Go to Market, and Product Management teams to define functionality.
- Assist with mentoring, training, and sharing knowledge with colleagues and customers.
- Deliver excellent customer service as a first-line engineer while adhering to SLAs.
- Build strong, trusted relationships with colleagues, customers, and partners.
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