Implementation Specialist, Thai Bilingual
T
TOASTRestaurant Technology
RemoteFull-TimeMiddle
Salary55,000 - 80,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Languages
- Thai & English
- Experience
- 3+ years
- Required Skills
- Project ManagementTraining
Requirements
- Bilingual/Fluent in Thai & English.
- 3+ years of experience in a customer satisfaction and business operations role, such as a Restaurant GM.
- Experience in the restaurant or hospitality industry.
- Proven track record of success in meeting and exceeding goals.
- Ability to work autonomously and manage competing priorities in a changing environment.
- Excellent communication, organizational, and influencing skills.
- 1+ years of experience using POS software preferred.
- Experience with Salesforce CRM preferred.
- Experience in the tech industry or for a SaaS company preferred.
- Training, teaching, or development experience preferred.
Responsibilities
- Partner with restaurant owners during the Go-Live phase to build onboarding plans within timeline and budget.
- Enable restaurant owners and staff to utilize Toast for managing labor, food costs, table turn times, and guest relationships.
- Conduct remote site assessments to determine networking needs prior to installation.
- Document installation of the Toast POS system and record deviations from best practices.
- Lead onboarding training plans for restaurant staff with a focus on operational efficiencies.
- Manage large books of business with 80+ restaurants simultaneously.
- Provide post-live remote guidance, troubleshooting, and follow-up training.
View Full Description & ApplyYou'll be redirected to the employer's site
