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Northbeam

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👥 5001-10000💰 $ Secondary Market on 2020-06-03🫂 on 2023-03-03HospitalityTravel AccommodationsPropTechMarketplaceMobile AppsTravel
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🔥 Customer Success Manager
Posted 2024-10-26

📍 United States

🔍 ECommerce and ad technology

  • Bachelor's Degree or similar experience preferred, but not required.
  • 1-3+ years in a Customer Success position, ideally in eCommerce and ad tech.
  • Comfortable with typical project management tools.
  • Experience with Hubspot and other CRM tools.
  • Proficient in data analytics tools.

  • Provide setup support for early stage customers and insights for fully onboarded customers.
  • Coordinate internal stakeholders for post-onboarding support and manage support tickets.
  • Assist Media Strategy team with data review preparation and follow up on deliverables.
  • Proactively track account health and customer usage data.
  • Engage proactively with at-risk customers to ensure they succeed.
  • Explore automation methods for customer health tracking.
  • Collaborate with Product, Engineering, and Media Strategy teams regarding bug tracking.

Project ManagementData AnalysisProject CoordinationData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-26
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🔥 Staff Software Engineer
Posted 2024-10-21

📍 United States

🔍 Marketing technology / E-commerce

  • Bachelor's degree in Mathematics, Computer Science, or a highly quantitative STEM field.
  • Strong understanding of statistics, linear algebra, probability, and machine learning.
  • Experience with regression, time series analysis, causal inference, statistical testing, Bayesian modeling, optimization, or signal processing.
  • Strong programming skills to implement data science solutions in production code.
  • Expertise in Python and experience with differentiable or probabilistic programming (e.g., TensorFlow, PyTorch).
  • Experience with cloud infrastructure (e.g., Google Cloud Platform, Azure, AWS).
  • Expertise in software architecture, distributed systems architecture, or data engineering.

  • Lead research and development for new and existing data science powered products at Northbeam.
  • Collaborate with engineering and product teams to transition working proofs of concept into production.
  • Provide technical expertise and support for non-technical stakeholders.
  • Educate colleagues in other departments about data science applications in marketing and advertising.

AWSPythonMachine LearningPyTorchSoftware ArchitectureAzureData engineeringData scienceTensorflowCollaboration

Posted 2024-10-21
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🔥 Staff Data Scientist
Posted 2024-10-21

📍 USA

🔍 Marketing technology, e-commerce

  • Bachelor's degree in Mathematics, Computer Science, or a highly quantitative STEM field.
  • Strong understanding of statistics, linear algebra, probability, and machine learning.
  • Experience with regression, time series analysis, causal inference, statistical testing, Bayesian modeling, optimization, or signal processing.
  • Strong programming skills and ability to implement data science solutions using clean, interpretable, and maintainable code.
  • Expertise in Python.
  • Minimum 4+ years of professional experience as a data scientist, ML engineer, or quant, or 2+ years as a data scientist and 2+ years as a Software Engineer.
  • 2+ years of media or advertising experience.

  • Lead R&D for new and existing data science powered products at Northbeam.
  • Collaborate with engineering and product teams to take working proofs of concept into production.
  • Provide technical expertise and support for non-technical stakeholders.
  • Educate colleagues in other departments about the use of data science in marketing and advertising.

LeadershipPythonSoftware DevelopmentData AnalysisMachine LearningNumpyData analysisData sciencePandasCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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🔥 Support Engineer
Posted 2024-10-21

📍 United States

🔍 Marketing intelligence / E-commerce

  • Bachelor's Degree or similar experience preferred but not required.
  • 2+ years of software engineering or support engineering experience.
  • Proficiency in writing and editing SQL queries.
  • Basic knowledge of JavaScript and HTML.
  • Experience with web-based APIs.
  • 2+ years of experience in customer interactions.
  • Ability to translate technical concepts into easy-to-follow documentation.

  • Act as the first line of support for technical issues raised by customers through support tickets or channels.
  • Assist customers in integrating the analytics product into their e-commerce infrastructure.
  • Resolve issues by analyzing implementations and escalating to engineering when necessary.
  • Work through customer data discrepancies to ensure accuracy.
  • Continuously improve documentation for better self-service capabilities.

SQLHTMLJavascriptJavaScriptCollaborationDocumentation

Posted 2024-10-21
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