Customer Supply Chain Coordinator
New
N
NeoWorkSupply Chain
Philippines, Chicago Time Zone (CDT/CST)Full-Time
Salary not disclosed
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Job Details
- Languages
- Fluent written and spoken English
- Required Skills
- NetSuiteData entry
Requirements
- Fluent written and spoken English.
- Strong written and professional email communication skills.
- Previous logistics, supply chain, order management, or coordination experience.
- Highly organized and detail-oriented.
- Comfortable handling high-volume email communication.
- Strong data entry and order accuracy skills.
- Comfortable working across multiple web-based portals and systems.
- Able to work full-time during Chicago Time Zone (CDT/CST) hours.
Responsibilities
- Provide order status updates and delivery ETAs to customers and carrier contacts.
- Validate that orders are transmitted correctly to transportation and warehouse partners.
- Enter manual, sample, and other orders accurately into the appropriate systems.
- Monitor purchase orders, delivery dates, carrier assignments, and order details.
- Coordinate with customers, carriers, warehouse partners, and internal teams to resolve order-related issues.
- Manage a high volume of emails and provide clear, professional, and timely responses.
- Navigate multiple web portals and systems simultaneously to track and update orders.
- Maintain accurate order and shipment information across relevant platforms.
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