Senior Technical Solutions Engineer
New
R
RegScaleCybersecurity / GRC
RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of software engineering experience; 10+ years with Bachelor's or 7+ years with Master's
- Required Skills
- DockerPythonSQLBashCybersecurityKubernetesRESTful APIsSaaS
Requirements
- 5+ years of software engineering experience.
- Proficiency in scripting languages such as Python or Bash.
- Experience in at least one additional programming language (e.g., C#, Golang, Rust, Angular, SQL, Typescript, Java, JavaScript).
- Experience with data manipulation, data exchange, transformation, and developing REST APIs.
- Hands-on experience accessing and integrating with commercial software platforms via documented APIs or building Point-to-Point Integrations.
- Proficient in requirements gathering.
- Bachelor's degree in computer science, engineering, or related technical field and 10+ years of relevant experience, or a master's degree and 7+ years of experience.
- Proven experience in an enterprise software or B2B SaaS company, ideally in the cybersecurity or GRC space.
- Strong troubleshooting and diagnostic skills.
- Ability to operate as part of a cross-functional team in a technical services or solutions engineering capacity.
Responsibilities
- Provide comprehensive post-sales onboarding assistance, ensuring customers reach full production readiness.
- Assist customers and partners with deploying RegScale across various environments, including Docker and Kubernetes.
- Participate in solution workshops to identify requirements and shape technical strategies.
- Develop Python scripts to load customer data and integrate RegScale with external platforms.
- Create and document product integration scripts to support platform extensibility.
- Develop technical solutions and demonstrate the RegScale platform for customers.
- Deliver customer training to support platform adoption and user enablement.
- Capture customer technical requirements to inform Product team enhancements.
- Collaborate with Customer Success to increase platform utilization and support troubleshooting.
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