- Provide comprehensive post-sales onboarding assistance, ensuring customers reach full production readiness.
- Assist customers and partners with deploying RegScale across various environments, including Docker and Kubernetes.
- Participate in solution workshops to identify requirements and shape technical strategies.
- Develop Python scripts to load customer data and integrate RegScale with external platforms.
- Create and document product integration scripts to support platform extensibility.
- Develop technical solutions and demonstrate the RegScale platform for customers.
- Deliver customer training to support platform adoption and user enablement.
- Capture customer technical requirements to inform Product team enhancements.
- Collaborate with Customer Success to increase platform utilization and support troubleshooting.
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