Senior Product Designer, Agent Experience
New
V
VantaB2B SaaS
Remote U.S.Full-TimeSenior
Salary$197K - $232K
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Job Details
- Experience
- 7+ years of product design experience
- Required Skills
- Product design
Requirements
- 7+ years of product design experience, with depth in B2B SaaS, complex workflows, or other sophisticated software products.
- Experience designing AI-powered products, automation, or systems where product behavior may be dynamic or uncertain.
- Ability to design agent experiences beyond chat, including systems involving agents, skills, tools, memory, and multi-step workflows.
- Experience designing products that require human judgment, including deciding when and how to bring a person into an automated workflow.
- Experience designing across surfaces that a product team may not fully control, such as Slack, terminal environments, or other third-party interfaces.
- Strong product thinking and discovery skills, including the ability to frame ambiguous problems and identify the right questions to answer.
- High craft in interaction design, information architecture, UX writing, and visual design.
- Strong cross-functional collaboration skills, particularly with Product, Engineering, Research, Data, and customer-facing teams.
- A thoughtful approach to responsible AI, including transparency, data control, human review, explainability, and recovery from incorrect or incomplete outputs.
- Ability to move fluidly between systems-level thinking and detailed interaction design.
Responsibilities
- Lead end-to-end design for projects across the agent harness, from problem framing and discovery through launch and iteration.
- Define how agents, skills, tools, and memory are composed, surfaced, and understood by customers.
- Design experiences that help customers delegate real security and compliance work while maintaining visibility, control, and confidence.
- Create patterns for reviewing, correcting, approving, interrupting, and recovering from agent-generated work.
- Design conversational and agent interaction models across Vanta, Slack, and other surfaces where our agents appear.
- Establish product patterns and principles for trustworthy agent behavior, including transparency, permissions, uncertainty, explainability, and graceful failure.
- Conduct customer discovery and usability testing with security, compliance, and GRC users.
- Collaborate with Design Systems and product designers across Vanta to turn emerging AI patterns into reusable, high-quality experiences.
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