Customer Success Specialist
New
E
ExceptionlySoftware Industry
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Required Skills
- Project ManagementNegotiationHubSpot
Requirements
- Degree in Commerce, Marketing, or Business Administration.
- Proven experience as a project manager.
- Fluent English with strong verbal and written communication skills.
- Strong negotiation and interpersonal skills.
- Demonstrable social networking experience and knowledge of social analytics tools.
- Knowledge of online marketing and major marketing channels.
- Proven experience in online sales, SaaS experience preferred.
- Experience as a social media strategist for brand awareness.
- Proficiency with HubSpot, Google Drive, and LinkedIn.
- Strong multitasking, organizational, and time-management skills.
- Positive, detail-oriented, and customer-focused mindset.
- Critical thinking and problem-solving abilities.
Responsibilities
- Manage active accounts to ensure optimal use of the platform.
- Act as the primary point of contact for clients.
- Identify potential new clients and execute outreach campaigns.
- Conduct regular check-in calls with past and active clients.
- Monitor and report weekly sales performance.
- Manage client budgets and process invoices.
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