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Vouched

Vouched

Vouched develops patent-pending visual ID verification for regulated and sensitive industries.

11-50 employees
Founded 2019
$6.3M series a
Artificial Intelligence (AI)
Private Company
WebsiteLinkedInEmailFacebookTwitterShareTweet
Artificial Intelligence (AI)Computer VisionFinancial ServicesSecurityMachine LearningIdentity Management+3 more

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions1

Must be based in the USFull-TimeIdentity VerificationPosted
Strategic Customer Success Manager
  • Own a portfolio of customer accounts across a range of customer sizes and technical maturity levels
  • Drive revenue growth within existing customer accounts through engagement, adoption, and expansion
  • Lead customer conversations focused on value realization, ROI, and long-term partnership growth
  • Own renewals and expansion opportunities within your book of business
  • Lead ongoing customer engagement through regular check-ins and business reviews
  • Develop deep knowledge of the Vouched platform, APIs, workflows, and configuration options
  • Investigate customer issues by reviewing logs, JSON payloads, dashboard data, and API responses
  • Write or modify basic SQL queries to analyze customer usage and troubleshoot issues
  • Participate in shared customer support coverage and escalation management
SQLData AnalysisRESTful APIs+4 more

130k - 160k USD per year

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About Vouched

Vouched is pioneering identity verification for the digital age, securing interactions for both AI agents and humans. You can trust their platform to process millions of verifications annually for over 300 companies worldwide. They empower access to critical services like healthcare and finance, all through advanced AI and machine learning. From startups to Fortune 1000 enterprises, Vouched builds digital trust and ensures regulatory compliance.

How We Work

Vouched operates as a fully remote company, fostering an inclusive environment for all employees. You will experience a culture that champions diversity and shared accountability in a fast-paced startup setting. They seek individuals who bring hustle, creative problem-solving, grit, and energy to the team. Decision-making prioritizes collaboration and open communication, ensuring every team member contributes to success.

Engineering at Vouched

Vouched tackles the complex challenge of secure identity verification using patent-pending AI (Computer Vision/Machine Learning). Their platform runs on a modern cloud infrastructure, supporting automated integration, unit testing, and continuous deployments. Engineers solve problems related to fraud detection, scalability, and integration across diverse industries. They leverage AI cloud solutions and edge machine learning, deploying technologies like Cloudflare CDN, Amazon CloudFront, and Google Cloud CDN.

Why Join Us

  • Drive impact by empowering worldwide access to critical services.
  • Work with cutting-edge AI and machine learning technologies.
  • Thrive in a fast-paced, fully remote startup environment.
  • Contribute to a product that detects over 99% of known fraud cases.
  • Collaborate with a small, mighty team focused on growth and innovation.

Benefits & Perks

  • Equity compensation
  • Remote working environment
  • Self-managed paid time off
  • 11+ annual company holidays
  • 401(k) retirement plan
  • Medical, Vision, Dental health care benefits
  • Wellness benefits (EAP, LifeHealth Online, One Medical, Perkspot)
  • Parental leave

Tech Stack

mxservermobile

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