ShipHawk

ShipHawk is the premier packing and shipping software for ERP connected companies.

51-100 employees
Founded 2012
Shipping
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work. Team members are distributed across the U.S. and Canada.

Open Positions4

Remote (U.S.)Full-TimeLogistics softwarePosted
  • Support execution of the TMS product roadmap in alignment with customer needs and business priorities.
  • Gather and analyze customer feedback, operational workflows, and product data to identify improvement opportunities.
  • Translate business requirements into user stories, acceptance criteria, and product specifications.
  • Collaborate with engineering and UX throughout product discovery, development, and release.
  • Support product testing and validation to confirm new features solve customer problems.
  • Build understanding of shipping workflows, carrier integrations, rate shopping, label generation, and transportation operations.
  • Work with customer success, implementation, and support teams to investigate issues and prioritize enhancements.
  • Track product performance, adoption, and customer feedback.
  • Assist with product launches, documentation, and internal enablement.
  • Monitor industry trends, competitor offerings, and emerging technologies in shipping and transportation management.
Product ManagementJiraRESTful APIs+1 more
Showing 1 of 4 positions

About ShipHawk

ShipHawk pioneers advanced shipping software, automating complex order fulfillment for high-volume businesses. We empower companies like Sotheby's and Grove Collaborative to optimize logistics, drastically cut costs, and enhance delivery experiences. Our platform serves retailers, wholesalers, and e-commerce brands, transforming how they manage warehouse operations and shipping efficiency. We provide comprehensive solutions, from multi-carrier rate shopping to smart packing cartonization. Our innovative technology eliminates manual decisions, saving time and money.

How We Work

You will join a team that is passionate and inspired, embracing a hybrid work model with remote U.S. options. We trust you to get your work done during core hours, offering flexibility outside of them. Our environment is supportive and collaborative, encouraging you to have a voice. We value proactive thinkers who push for higher standards and embrace new ideas. Team members are encouraged to try, fail, and learn from every experience. We believe this approach fosters continuous personal and company growth.

Engineering at ShipHawk

At ShipHawk, engineers build the core of our logistics automation platform. You will develop solutions that handle complex challenges like multi-carrier rate shopping and dynamic packing optimization. Our platform integrates seamlessly with diverse e-commerce and ERP systems, including NetSuite. We deploy proprietary packing and shipping algorithms to process vast amounts of data efficiently. Your work directly impacts how businesses manage their supply chains, from warehouse management to last-mile delivery. We leverage technologies like Google Tag Manager, SSL, and DNSSEC, with cloud deployment options on AWS and Azure. You will contribute to a system that processes millions of shipping requests, enabling businesses to scale.

Why Join Us

  • Work with a competent, confident, and passionate team focused on achieving ambitious goals.
  • Contribute to a product with the potential to grow into a significant, industry-leading business.
  • Have a voice and actively shape the direction of our products and processes.
  • Be part of a fun, healthy culture that supports professional and personal development.
  • Access career growth opportunities and resources to reach the next level in your profession.

Benefits & Perks

  • Comprehensive medical, dental, and vision insurance with Flexible Spending Accounts (FSA).
  • Monthly wellness stipend and access to mental health benefits.
  • 401(K) retirement plan, life insurance, and disability insurance.
  • Childcare benefits, family medical leave, and generous parental leave.
  • Company equity and performance bonuses.
  • Unlimited PTO, paid sick days, wellness days, and paid holidays.
  • Continuing education stipends and paid industry certifications.
  • Company-sponsored outings and a fitness stipend.

Tech Stack

mobilewidgetspaymentmx

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