Manage multiple concurrent WMS and TMS implementation projects from kickoff through go-live.
Develop and maintain project plans, timelines, milestones, and deliverables.
Manage dependencies, identify risks, remove roadblocks, and develop contingency plans.
Serve as the primary customer contact and lead kickoff meetings, status updates, and project discussions.
Maintain project documentation, task tracking, and status reports, and follow up on action items.
Coordinate internal and external stakeholders to complete deliverables on schedule.
Collaborate with Implementation Engineers, Product, and other internal teams on deployments.
Perform or coordinate system configuration, data setup, integrations, testing, and validation.
Prepare customers for go-live through testing, validation, and readiness activities.
Identify opportunities to improve implementation processes, documentation, and customer experiences.
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About ShipHawk
ShipHawk pioneers advanced shipping software, automating complex order fulfillment for high-volume businesses. We empower companies like Sotheby's and Grove Collaborative to optimize logistics, drastically cut costs, and enhance delivery experiences. Our platform serves retailers, wholesalers, and e-commerce brands, transforming how they manage warehouse operations and shipping efficiency. We provide comprehensive solutions, from multi-carrier rate shopping to smart packing cartonization. Our innovative technology eliminates manual decisions, saving time and money.
How We Work
You will join a team that is passionate and inspired, embracing a hybrid work model with remote U.S. options. We trust you to get your work done during core hours, offering flexibility outside of them. Our environment is supportive and collaborative, encouraging you to have a voice. We value proactive thinkers who push for higher standards and embrace new ideas. Team members are encouraged to try, fail, and learn from every experience. We believe this approach fosters continuous personal and company growth.
Engineering at ShipHawk
At ShipHawk, engineers build the core of our logistics automation platform. You will develop solutions that handle complex challenges like multi-carrier rate shopping and dynamic packing optimization. Our platform integrates seamlessly with diverse e-commerce and ERP systems, including NetSuite. We deploy proprietary packing and shipping algorithms to process vast amounts of data efficiently. Your work directly impacts how businesses manage their supply chains, from warehouse management to last-mile delivery. We leverage technologies like Google Tag Manager, SSL, and DNSSEC, with cloud deployment options on AWS and Azure. You will contribute to a system that processes millions of shipping requests, enabling businesses to scale.
Why Join Us
Work with a competent, confident, and passionate team focused on achieving ambitious goals.
Contribute to a product with the potential to grow into a significant, industry-leading business.
Have a voice and actively shape the direction of our products and processes.
Be part of a fun, healthy culture that supports professional and personal development.
Access career growth opportunities and resources to reach the next level in your profession.
Benefits & Perks
Comprehensive medical, dental, and vision insurance with Flexible Spending Accounts (FSA).
Monthly wellness stipend and access to mental health benefits.
401(K) retirement plan, life insurance, and disability insurance.
Childcare benefits, family medical leave, and generous parental leave.
Company equity and performance bonuses.
Unlimited PTO, paid sick days, wellness days, and paid holidays.
Continuing education stipends and paid industry certifications.