Junior Product Manager

New

ShipHawkLogistics software

Remote (U.S.)Full-TimeJunior

Salary90,000 - 110,000 USD per year

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Job Details

Experience: 1–3 years of experience in product management, product ownership, business analysis, or a related role within a technology company.
Required Skills: Product ManagementJiraRESTful APIsConfluence

Have 1–3 years of experience in product management, product ownership, business analysis, or a related role within a technology company.
Have experience with or a strong interest in transportation management, shipping software, logistics, or supply chain technology.
Be familiar with B2B SaaS products and agile software development processes.
Be able to translate customer needs and business problems into clear, actionable product requirements.
Bring strong analytical and problem-solving skills and attention to detail.
Be comfortable working with technical teams and learning about APIs, integrations, and complex software workflows.
Have strong written and verbal communication skills and the ability to collaborate across teams.
Be organized, proactive, and comfortable managing competing priorities.
Experience with TMS, multi-carrier shipping platforms, or parcel shipping technology is a bonus.
Familiarity with carrier APIs, shipping rates, tracking, or fulfillment workflows is a bonus.
Experience with ecommerce platforms, ERP systems, or third-party logistics providers is a bonus.
Experience with Jira, Confluence, or similar product management and analytics tools is a bonus.

Support execution of the TMS product roadmap in alignment with customer needs and business priorities.
Gather and analyze customer feedback, operational workflows, and product data to identify improvement opportunities.
Translate business requirements into user stories, acceptance criteria, and product specifications.
Collaborate with engineering and UX throughout product discovery, development, and release.
Support product testing and validation to confirm new features solve customer problems.
Build understanding of shipping workflows, carrier integrations, rate shopping, label generation, and transportation operations.
Work with customer success, implementation, and support teams to investigate issues and prioritize enhancements.
Track product performance, adoption, and customer feedback.
Assist with product launches, documentation, and internal enablement.
Monitor industry trends, competitor offerings, and emerging technologies in shipping and transportation management.

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