Principal Product Manager, Revenue Cycle Management
New
P
PointClickCareHealth technology
USA - RemoteFull-TimePrincipal
Salary$155,900 - $194,900 + bonus + benefits
Apply NowOpens the employer's application page
Job Details
- Experience
- 10+ years of product management or product ownership experience
- Required Skills
- Product Management
Requirements
- Have 10+ years of product management or product ownership experience, with a track record of shipping software customers adopt and value.
- Have a bachelor’s degree or higher in business, computer science, or a healthcare-related field, or equivalent experience.
- Bring health tech experience; financial or revenue cycle workflow experience is ideal, but prior RCM experience is not required.
- Have owned or significantly shaped a foundational capability, data domain, or shared system used by multiple products or teams, alongside customer-facing product experience.
- Demonstrate discovery skills across interviews, workflow analysis, usage data, and experimentation, with examples of customer insight shaping roadmap decisions.
- Have experience owning a roadmap and defending prioritization decisions, including decisions about what not to build.
- Be able to work with engineers on data, integration, and migration trade-offs and explain the customer impact of technical decisions.
- Have hands-on experience using AI tools to improve work quality, speed, or outcomes, with sound judgment about accuracy, data privacy, and compliance.
- Be able to navigate ambiguity in a complex, fast-paced environment and simplify complex topics for customers, engineers, and executives.
- Preferred: familiarity with financial transactions, ledger or billing data, census, payer changes, referrals, or prior authorization data.
- Preferred: platform product management experience or close partnership with a platform team, and experience in a health technology SaaS business.
Responsibilities
- Own the RCM problem space, product strategy, multi-year roadmap, and measurable outcomes for the financial record, census, payer management, and transaction foundations.
- Build investment cases, quantify expected returns, define success metrics, make prioritization trade-offs explicit, and adjust plans based on customer insight and performance data.
- Conduct qualitative and quantitative discovery, analyze revenue cycle workflows, and identify upstream opportunities across census, payer changes, referrals, and prior authorizations.
- Partner with Engineering, User Experience, Technical Writers, and product teams using agile practices and Design Thinking to deliver valuable, feasible increments.
- Define the connected data foundation needed for financial intelligence and workflow automation, and use AI tools responsibly for research, documentation, analysis, and prototyping.
- Drive adoption and go-to-market success with Marketing, Sales, Customer Success, and Support, including positioning, launch readiness, training, packaging and pricing input, and adoption tracking.
- Align cross-functional teams around a clear product vision and customer outcomes.
View Full Description & ApplyYou'll be redirected to the employer's site
