Bilingual Spanish Customer Service Associate
New
F
FoundeverHealthcare Customer Service
United StatesFull-TimeEntry
Salary$17/h
Apply NowOpens the employer's application page
Job Details
- Languages
- Fluency in Spanish and English
- Required Skills
- Communication SkillsCustomer serviceMultitasking
Requirements
- Must be 18+ years of age.
- High school diploma or GED equivalent.
- Fluency in both written and verbal Spanish and English.
- Ability to multitask and navigate between screens efficiently.
- Strong listening and communication skills.
- Ability to work independently or within a team.
- Must pass a criminal background check.
- Home workspace must be quiet and distraction-free.
- Hardwired internet connection with 25.0 Mbps download and 10.0 Mbps upload speed.
- Ability to maintain webcam video presence during training and production.
Responsibilities
- Address and resolve Spanish and English customer inquiries regarding healthcare services.
- Troubleshoot issues and provide product or service information.
- Drive customer satisfaction across voice, chat, and email communications.
- Navigate system tools efficiently to find answers and information.
- Meet or exceed performance metrics while delivering excellent customer service.
- Handle inbound customer service calls professionally.
View Full Description & ApplyYou'll be redirected to the employer's site
