Customer Success Advocate
New
1
1-800 ContactsCustomer Service
Train and work remotely from approved states (Utah, Texas and North Carolina), MSTFull-TimeEntry
Salary$15/hour + bonus potential up to $6/hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2-3 years minimum customer service experience
- Required Skills
- Customer serviceData entry
Requirements
- 2-3 years minimum customer service experience.
- Ability to type at least 40 wpm.
- Reliable internet connection with 20 mbps download and 10 mbps upload speed or better.
- Private, dedicated, and distraction-free workspace.
- Goal-getter mentality.
- Positive, friendly, and solution-oriented personality.
- Must reside permanently in Utah, Texas, or North Carolina.
- Availability to attend 3 weeks of mandatory full-time training (M-F, 10 AM–5 PM MST).
Responsibilities
- Handle inbound sales and service calls.
- Offer thoughtful advice to help customers maximize value from purchases.
- Engage proactively with manager and team through virtual communication.
- Deliver top-tier customer service in a fast-paced environment.
- Identify and resolve customer issues quickly.
- Maintain high performance metrics including revenue, quality, and availability.
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