Senior Associate, Loyalty & VIP Growth Strategy & Operations
New
J
JobgetherMarketing, Gaming
Full-time remote position within the United States.Full-TimeSenior
SalaryBase salary range of $70,500–$88,100 per year
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Job Details
- Experience
- At least 2 years
- Required Skills
- SQLData AnalysisMicrosoft OfficeGoogle WorkspaceMarket Research
Requirements
- Bachelor’s degree in a relevant discipline.
- At least 2 years of experience in consulting, investment banking, strategic operations and planning, or a comparable analytical or strategy-focused environment.
- Demonstrated experience owning competitive intelligence or market research workstreams.
- Hands-on experience using AI tools to optimize workflows and develop efficiency-enhancing agents.
- Strong strategic and analytical capabilities to transform complex datasets into actionable insights.
- Proven ability to manage multiple projects and stakeholders simultaneously.
- Strong communication and stakeholder-management skills.
- Proficiency with Google and Microsoft productivity applications.
- Ability to obtain and maintain applicable state gaming licenses as required for the position.
- Comfort working in a fast-paced, technology-driven environment.
Responsibilities
- Build strategic roadmaps, scalable processes, and operating models that strengthen performance across the Loyalty & VIP Growth organization and align with broader business objectives.
- Develop and implement KPI frameworks that evaluate performance, surface trends and opportunities, and support data-driven strategic decisions.
- Lead competitive intelligence and market research initiatives, including competitor benchmarking, industry analysis, quantitative and qualitative research, and identification of emerging trends.
- Translate business data and competitive insights into clear recommendations that inform strategy, investment decisions, priorities, and execution.
- Identify opportunities to apply AI and automation to repetitive or inefficient workflows, and help develop AI-enabled tools and agents that improve productivity and scalability.
- Partner with cross-functional teams and senior stakeholders to execute strategic initiatives, improve operational processes, and drive stronger business outcomes.
- Manage multiple projects simultaneously, maintaining clear priorities, timelines, stakeholder alignment, and high-quality deliverables.
- Contribute to continuous improvement by identifying opportunities to streamline ways of working and establish more efficient, repeatable processes.
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