Provider Success Manager
New
M
ManateeHealthcare
United StatesFull-TimeMiddle
Salary$70-80K base, $100k OTE
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Job Details
- Experience
- 5+ years
- Required Skills
- Business DevelopmentData AnalysisCustomer SuccessAccount Management
Requirements
- 5+ years of experience in provider relations, account management, business development, or customer success within healthcare.
- Proven, auditable track record of growing accounts.
- Demonstrated experience owning and defending performance metrics.
- High level of autonomy with the ability to build processes from scratch.
- Exceptional communication skills with the ability to build trust remotely.
- Comfort working in a fast-moving, goal-oriented environment.
- Experience in behavioral health, ABA, or high-touch clinical referral environments is a plus.
Responsibilities
- Own the referral partner lifecycle from initial referral to long-term account growth.
- Proactively re-engage inactive partners and expand existing referral relationships.
- Drive core performance metrics including referral-to-active-care conversion and referral volume.
- Manage the end-to-end process of guiding referred families into care.
- Build and maintain trusted, direct relationships with pediatricians and their clinical teams.
- Develop and iterate on systems and playbooks to scale the referral flywheel.
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