Client Success Manager, Pharma
New
D
DoximityHealthcare Technology
Remote in the U.S.Full-TimeMiddle
SalaryThe anticipated total compensation for this role is depending on factors such as experience, skills, location, and internal equity.
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementAccount Management
Requirements
- 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market.
- Understanding of the pharmaceutical regulatory review process.
- Client-facing experience required.
- Excellent written and verbal communication skills.
- Ability to work independently and maintain personal accountability for assigned accounts.
- Highly organized with the ability to coordinate large amounts of information across multiple projects.
- Enthusiasm for helping physicians and improving the US healthcare system.
Responsibilities
- Cultivate and maintain relationships with new and existing clients on assigned accounts.
- Manage client contracts from program kickoff through campaign completion.
- Track and manage timelines for all assigned client contracts, keeping leadership informed of progress.
- Collaborate with internal and external teams to develop, iterate, and launch client content.
- Monitor, measure, and summarize campaign metrics.
- Forecast project deliverables and achieve revenue recognition goals.
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