Director/Senior Director of Client Services

New
E
Enterra SolutionsEnterprise Intelligence
Must reside in the US – preferably in the East and Central regions. Remote work permitted.Full-TimeDirector
Salary not disclosed
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Job Details

Experience
A minimum of 5 years' experience in revenue growth management (RGM) from a global consumer packaged goods (CPG) company
Required Skills
Project ManagementArtificial IntelligenceMicrosoft Power BITableauMicrosoft OfficeClient relationship management

Requirements

  • Bachelor’s or master’s degree in a related field; or equivalent experience.
  • Minimum of 5 years' experience in revenue growth management (RGM) from a global consumer packaged goods (CPG) company.
  • Experience in one or more of the following: Trade Promotions, Pricing, Assortment, or Supply Planning.
  • Proven experience managing client-vendor relationships within a software technology environment, preferably involving AI.
  • Prior management experience leading a cross-functional team and working closely with clients.
  • Knowledge of visualization packages for analyzing large datasets (Power BI, Tableau, etc.).
  • Strong verbal and written communication skills for business and technical audiences.
  • Strong analytical and critical thinking skills to interpret data into actionable insights.
  • Strong documentation skills including use cases, activity diagrams, sequence diagrams, state charts, data dictionaries, and class or entity relationship diagrams.
  • Experience with Microsoft Office tools (Word, Excel, PowerPoint, Project, and Visio).

Responsibilities

  • Lead the delivery of Enterra’s business solutions by overseeing end-to-end project management and ensuring successful implementation for clients.
  • Analyze and partner with clients to transform business processes through the integration and activation of Enterra’s business solutions.
  • Provide input to the technological development of Enterra’s solution offerings.
  • Educate client stakeholders at all levels on the Enterra platform, tailored business solutions, and insights specific to their organization.
  • Assist the multi-faceted team with combining machine learning, artificial intelligence (ontologies, inference engines and rules) and natural language processing.
  • Assist with the delivery of the Enterra holistic vision to scale and enable business process transformations.
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