Director of Sales Operations
New
P
PandaDocSaaS
Remote (USA)Full-TimeDirector
SalaryThe annual OTE is up to $255,000.
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Job Details
- Experience
- 7+ years of relevant work experience in high-velocity SaaS
- Required Skills
- Data AnalysisSalesforceMicrosoft ExcelGoogle Sheets
Requirements
- 7+ years of relevant work experience in high-velocity SaaS, partnering with VP+ sales leaders.
- Deep expertise in sales operations, including planning, forecasting, and pipeline management.
- Demonstrated people leadership experience in building and coaching high-performing teams.
- Proven ability to translate business needs into technical requirements for engineering teams.
- Proficiency in Salesforce (tier 1 configuration).
- Experience with sales engagement platforms such as Outreach, Salesloft, or Gong.
- Advanced proficiency in Excel/Google Sheets.
- Experience with data analysis and reporting tools.
- Strong influence and communication skills across complex stakeholder groups.
- Strategic vision combined with the ability to execute on day-to-day operations.
- Knowledge of SQL, Tableau, Looker, and AI/ML tools is preferred.
Responsibilities
- Lead a team of operators to derive insights, develop recommendations, and drive implementation on critical sales challenges.
- Define strategic priorities and operational excellence initiatives in partnership with Sales Leadership.
- Own core business operating rhythms including forecast calls, pipeline reviews, QBRs, and MBRs.
- Manage and refine KPI dashboards to provide visibility into sales performance and trends.
- Align with Sales Leadership on revenue targets, territory design, quota setting, and GTM planning.
- Translate business needs into actionable technical requirements for Data and GTM Engineering teams.
- Maintain fluency in the sales technology stack, specifically owning tier 1 Salesforce configurations.
- Identify and execute process improvements to enhance efficiency, deal velocity, and revenue predictability.
- Collaborate cross-functionally with Marketing, Product, Finance, and CS to improve GTM alignment and lead flow.
- Leverage AI tools and automation to increase efficiency and scale in sales operations.
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